‘Insane Price’ Woman Showed Rs. 320 to Rs. 655 Discrepancy in Offline vs Online Food Cost

Before apps and websites, we used to order food from the hotel itself by physically paying for the money. After apps came, our time was saved. But also, the total ‘price difference’ is actually huge today, as if we want to buy a food item from any app it will cost us more and, the opposite of this, if we buy directly from the hotel or restaurant, then the price is comparatively less than the app’s service. The economics completely changes. Now, a post is going viral where a woman highlighted the same.

A woman highlighted what she described as an ‘insane’ disparity between the price of a restaurant bill and the price listed on Zomato. Her post has sparked an online discussion on platform economics and convenience. She posted a picture of her restaurant bill on X. Additionally, she posted a screenshot of the Zomato app, which lists the same order at a considerably higher cost.

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“Dear Zomato, the real cost of my order is Rs. 320, but it is Rs. 655 on Zomato,” her message reads. “I still have to pay Rs. 550, even with the discounts. The price gap between these two items is just insane. Customers are being blatantly overcharged,” she said in the post.

Dear @zomato, the actual price of my order is ₹320, but on Zomato it’s ₹655. Even after applying discounts, I still have to pay ₹550. This price difference is absolutely insane. Customers are being blatantly overcharged. pic.twitter.com/KE0JTUnuFW — Nalini Unagar (@NalinisKitchen) January 10, 2026

Nalini’s post was quickly responded to by Zomato. “Hi Nalini, as Zomato only acts as an intermediary between customers and restaurants, the prices on our platform are set entirely by our restaurant partners. With that in mind, we will definitely pass along your comments to the restaurant partner and ask them to look into it,” the company stated.

Hi Nalini, the prices on our platform are determined solely by our restaurant partners, as Zomato acts only as an intermediary between customers and restaurants. That said, we’ll certainly relay your feedback to the restaurant partner and request them to look into it. Feel free… https://t.co/jcTFuGT2Se — Zomato Care (@zomatocare) January 10, 2026

Many users are responding to the post. With users from all sides weighing in, the post gained popularity and became the subject of online debate. While some people supported her irritation, others countered that this is just the price of contemporary convenience.