IndiGo’s Website Faces Technical Glitch for Second Time in Week, Customers Unable to Book Tickets

Recently, a few days back, IndiGo had a technical glitch preventing passengers from booking tickets online. The hurdle has occurred again as the airline’s website faced a second technical glitch in the week.

On Friday, IndiGo’s ticket booking system briefly faced issues and customers were unable to book tickets, so it was difficult for them to use online services. The airline’s booking system had issues on Wednesday as well. IndiGo expressed regret for the trouble and stated that teams are working with the partner to fix the problem as quickly as they can.

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IndiGo Shared the Message on Wednesday   

Service Advisory We are currently experiencing intermittent issues with our core reservation platform, which may make it difficult for some customers to access our online services. Our teams are working on priority, with our partner, to fix the issue as soon as possible.… — IndiGo (@IndiGo6E) August 19, 2026

“We are currently experiencing intermittent issues with our core reservation platform, which may make it difficult for some customers to access our online services,” IndiGo said in a message on its website on Friday, PTI reports. The same message is appearing on Friday on their website.

The message reads, “We are currently experiencing intermittent issues with our core reservation platform, which may make it difficult for some customers to access our online services. Our teams are working on priority, along with our partner, to resolve the issue as quickly as possible. Customers requiring immediate travel assistance may contact our Contact Centre for support. Customers with later travel plans are advised to try accessing the website or app again after some time. We sincerely regret the inconvenience caused and appreciate your patience and understanding.”

Customers are Facing Issues

According to reports, IndiGo recognized the disruption and stated it was attempting to resolve the problem in a statement posted on its website. Users are unable to book flights and many of them are reacting to the disruption on social media.