Essential Business Success Metrics A Leader Must Track & Why They Matter
Measuring success is a very important step for a business. Let's understand a few business success metrics. (Pics: Freepik)
By :
Gayatri Hasabnis
Updated On: 20 Jan 2026 01:31:AM


The financial health of a business, which includes revenue growth, profit margins and cash flow, as well as customer success, which includes customer acquisition cost (CAC), customer lifetime value (LTV), churn rate, net promoter score (NPS) and operational efficiency, which includes conversion rate and inventory turnover, are all essential business metrics for leaders. These metrics help to reveal profitability, growth, customer loyalty and operational effectiveness, allowing for data-driven strategy, resource allocation and the identification of areas for improvement for long-term success.


